Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you create an account or use our service, we collect:

• Account Information: Email address, name, and password
• Story Content: Story prompts, character names, and preferences you provide
• Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
• Communications: Messages you send us through contact forms or support channels

1.2 Automatically Collected Information

When you use Story Factory, we automatically collect:

• Usage Data: Pages visited, features used, and time spent on the platform
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and error logs
• Cookies: Small files stored on your device to improve your experience

2. How We Use Your Information

We use your information to:

• Provide and improve our story generation service
• Process payments and manage subscriptions
• Send you important updates about your account and service changes
• Respond to your questions and support requests
• Analyze usage patterns to enhance user experience
• Prevent fraud and ensure platform security
• Send promotional emails (only with your consent, and you can opt out anytime)

3. Information Sharing and Disclosure

We do not sell your personal information. We only share your information in these limited circumstances:

• Service Providers: Third-party companies that help us operate (e.g., Stripe for payments, Supabase for data storage)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

4. Children's Privacy

Story Factory is designed for use by parents, guardians, and educators on behalf of children. We do not knowingly collect personal information directly from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@storyfactory.com, and we will delete it promptly.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication using Supabase
• Regular security audits and updates
• Limited employee access to personal data
• Secure payment processing through PCI-compliant providers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing emails
• Data Portability: Receive your data in a portable format
• Object: Object to certain processing of your data

To exercise these rights, contact us at privacy@storyfactory.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage and performance
• Provide personalized experiences

You can control cookies through your browser settings. Disabling cookies may limit some features.

8. Third-Party Services

Story Factory uses third-party services that may collect information:

• Stripe: Payment processing (see Stripe Privacy Policy)
• Supabase: Database and authentication (see Supabase Privacy Policy)
• OpenAI: AI story generation (see OpenAI Privacy Policy)

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where required by law to retain it longer.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of Story Factory after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: